Frequently Asked Questions

Inkjet Refilling

How many times can a cartridge be refilled?

The answer depends on several factors to determine how many times a cartridge can be refilled.

An inkjet cartridge can be refilled about 3 to 5 times, after which it will need to be replaced.


How much time does it take you to refill my inkjet cartridge?

In most cases it will take between 10-15 minutes to refill cartridges that are in good condition.

You can drop off your cartridge for pick-up later or feel free to wait.


Will the print quality be the same as with a new cartridge?

Yes. We use only top quality ink in our refilled cartridges imported from the USA and Germany.

In addition to high quality, cartridges are quality tested to ensure your printed documents are

high rate.


Will I really save money by refilling?

Yes. Depending on the printer you have, you can save up to 50% by refilling.

In fact some cartridges cost more to replace then the actual printer that uses them.


What can I do to keep my cartridge in refillable condition?

First, storing your cartridge with the printer head down will help keep the head moist and

in proper working condition. Always bring your cartridge into BTI Solutions as soon as possible

after removing it from the printer. This will prevent the ink from drying and damage to the cartridge.


Are cartridge refills better for the environment?

Tons of non-biodegradable products are thrown into our landfills taking up valuable landfill space

and pollute the environment. When you use a recycled cartridge, you are helping to reduce the

amount of plastics and non-biodegradable products from being poured into our earth.

This can make a big difference to our environment in the future.


Will refilling a cartridge void my printer warranty?

Unless you have signed a contract specifically to this effect, it is considered a restriction of trade

and against the law to void a warranty just because you have chosen to use a refilled cartridge.

So NO.


Will refilling your cartridge damage your printer?

No. Using a refilled cartridge should not damage your printer. However, any damage to your printer

that has been caused by our refilling cartridge is covered under our 100% Satisfaction Guarantee.


Will I be able to print as many pages from a refilled cartridge as I can with a new one?

No one can guarantee the number of pages a printer cartridge will be able to produce because

the amount of ink used varies depending on what you are printing. When refilling your cartridge,

we use the same amount of ink as the original manufactures cartridge.